The HP printer offline error often strikes when users send a print command. This is anextremely common error that can result from connection problems, settings
errors, or outdated drivers. But there are several easy fixes for it. This
article will PROVIDE you some of the best solutions to this issue.
Ways to Turn HP Printer Offline to Online
Enable the Use Printer Online mode
In case the ‘Useprinter offline’ mode is selected, your HP printer cannot execute the printjob.
● Navigateto ‘Settings’ from the Windows Startmenu.
● Here,choose the ‘Devices and Printers’option.
● Fromthe given printers list, right-tap on your HP printer.
● Nowuncheck the ‘Use printer offline’option.
Use the HP Print and Scan Doctor
Download the latest version of the HP Print and ScanDoctor application when your HP printeris offline.
● Whenyou download the application, you will find its file as hppsdr.exe in the
Downloads folder.
● Ensurethat you are in administrator mode.
● Select‘Yes’ to trust the utility’s source.
● Tap‘Start’ and select your printer.
● Tap‘Retry’ if your printer is notlisted.
● Thisutility detects connection problems.
● Followwhat it says.
● Tap‘Yes’ if it asks you to switch onprinter updates.
● Gothrough the prompts.
Remove or update the HP printer driver.
Outdated printer drivers are a major cause of HP printer offline errors.
● Navigateto ‘Device Manager’ via the Windowssearch feature.
● Clickit.
● Expandthe printers section.
● Findyour HP printer’s model number.
● Right-tapit.
● Fromthe dropdown, click ‘Update driver.’
● Hit‘Search automatically.’
● Letthe drivers update.
● Restartyour PC after the updates get installed.
● Ifyou are reinstalling the driver, remove it from the programs list first.
● Uninstallthe current printer and download the latest one from HPs website.
Troubleshoot the connection problem
Wireless network users who find their HP printer is offline can use the following troubleshooting process.
● Turnoff the HP printer, and wait for 10 seconds before turning it on.
● Also,restart your system.
● Disconnectthe cord from the router and wait for 10 seconds.
● Nowreconnect it.
● Afterthe internet comes back, turn on your system.
● Usethe HP wireless setup wizard to link your printer to the network.
Final Words
Use this effective troubleshooting method wheneveryou find your HP printer offline.Turning your printer online, fixing the connection, and updating drivers will
help you immensely. You can connect with a printer expert if the problem
persists.